Last updated: January 2026
Palouse Recordings values trust, clarity, and respect for the creative work people share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services. By using this site, you agree to the practices described below.
Information you provide directly: When you contact us about recording, mixing, mastering, or consulting, you may share your name, email address, project details, or any other information you choose to provide.
Automatic site data: When you browse the site, we may collect non‑personal information such as browser type, device information, IP address (in a truncated or anonymized form where possible), pages visited, time spent on pages, and general usage patterns.
Cookies and similar technologies: We may use cookies or similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can disable cookies in your browser settings at any time, though some features of the site may not function optimally.
To respond to inquiries and communicate about projects: We use your contact details and project information to answer questions, provide quotes, and coordinate work.
To provide and improve our audio services: Information you share helps us understand your needs and deliver tailored recording, mixing, mastering, or consulting services.
To maintain site performance and security: Technical and usage data help us monitor the site, troubleshoot issues, and protect against misuse.
To analyze traffic and usage trends: Aggregated, non‑personal data may be used to understand how people find and use the site so we can improve content and structure.
We do not sell or rent your personal information.
Service providers: We may use trusted third‑party providers for hosting, email delivery, or privacy‑focused analytics. These providers only receive the information necessary to perform their services and are expected to handle it securely.
Legal requirements: We may disclose information if required to comply with a law, regulation, legal process, or governmental request.
Business operations: If Palouse Recordings is involved in a merger, acquisition, or similar business change, information may be transferred as part of that process, subject to this Privacy Policy.
We do not share personal information for targeted advertising.
Secure storage during projects: Audio files, stems, session data, and related project materials are stored using reasonable security measures while work is in progress.
Retention period: Unless otherwise agreed, we retain project files only as long as needed to complete the work and for a reasonable period afterward in case revisions or additional versions are requested.
Deletion on request: You may request that we delete project files after project completion, subject to any legal or contractual obligations.
Third‑party processors: If payments are made through providers such as Stripe, PayPal, or similar services, those providers process your payment information directly.
No storage of card details: Palouse Recordings does not store credit card numbers or other sensitive payment details on its own systems.
Provider policies: Your payment information is handled according to the privacy and security policies of the payment processor you use.
Reasonable safeguards: We use reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
Limited access: Access to personal information is limited to those who need it to operate the site or provide services.
No absolute guarantee: While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies: You can manage or disable cookies through your browser settings. Doing so may affect how certain features of the site function.
Access, update, or deletion: You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to any legal obligations to retain certain records.
Communication preferences: If you no longer wish to receive follow‑up messages about a project or inquiry, you can let us know and we will respect that preference.
Third‑party links
Our website may include links to other websites, services, or platforms that are not operated by Palouse Recordings.
Independent operators: These third‑party sites have their own privacy policies and practices, which may differ from ours.
No control over external content: We do not control and are not responsible for the content, security, or privacy practices of external sites.
Your responsibility: We encourage you to review the privacy policies of any third‑party sites you visit before providing personal information or using their services.
Children’s privacy
Palouse Recordings does not knowingly collect personal information from children under the age of 13.
Intended audience: Our services and website are intended for adults and individuals capable of entering into agreements for creative or professional work.
Unintentional collection: If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information as soon as reasonably possible.
Contact for concerns: If you believe a child has provided us with personal information, please contact us so we can investigate and address the situation.
Service‑related retention: We retain personal information only as long as necessary to provide services, manage ongoing or potential projects, and maintain basic business records.
Legal and administrative obligations: Some information may be retained for longer periods if required by law, tax regulations, or legitimate business needs (such as records of completed work or invoices).
Deletion requests: You may request deletion of your personal information, and we will comply where possible, subject to any legal or contractual obligations to retain certain data.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Notification of changes: When we make material changes, we will update the “Last updated” date at the top of this page. In some cases, we may also provide additional notice (for example, a brief notice on the website).
Reviewing updates: We encourage you to review this Privacy Policy periodically to stay informed about how we handle information.
Continued use: Your continued use of the website after changes are posted will be considered acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, you can contact Palouse Recordings.
Questions or concerns: If you want to request access to, correction of, or deletion of your information, or have any concerns about privacy, please reach out.
How to reach us: You may send an email to [email protected].
© 2026 Palouse Recordings